Privacy Policy & Cookie Policy

Belief Dynamics Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data when you visit www.beliefdynamics.com, use our services, or interact with us. By using our website or services, you agree to the terms of this policy.

​

1. Who We Are

Belief Dynamics Ltd is a sole trader business registered in the UK, providing hypnotherapy sessions, workshops, and online programmes.
 

Contact details:
Belief Dynamics Ltd
Email: melissa@beliefdynamics.co.uk
Phone: 07938 130 996
Address: 82c High Street, Harpenden, Hertfordshire, AL5 2SP
 

2. Personal Data We Collect

We may collect:

• Identity Data – name, date of birth, gender, information shared during consultations.

• Contact Data – email address, phone number, postal address.

• Health & Lifestyle Data – relevant background information for therapy (only with your explicit consent).

• Financial Data – payment details (processed securely by our payment provider; we do not store card numbers).

• Technical Data – IP address, browser type, operating system, website usage.

• Marketing Preferences – your choices for receiving updates from us.
   

3. How We Collect Your Data

We collect data:

• Directly from you via forms, calls, emails, or in person.

• Automatically via cookies and similar technologies.

• From third parties such as booking systems or payment processors (if you have consented).
   

4. How We Use Your Data

We process your data to:

• Deliver hypnotherapy, workshops, and programmes.

• Manage bookings, payments, and client records.

• Communicate with you about sessions, updates, and services.

• Comply with legal obligations.

• Send marketing (only with your consent).

Lawful bases: consent, contractual necessity, legal obligation, or legitimate interest.
 

5. Special Category Data

We may collect health-related information as part of therapy.
This is only processed with your explicit written consent and stored securely.
 

6. Data Security

• Client records stored in password-protected digital files and/or locked physical storage.

• Secure, encrypted services for email, file storage, and payments.

• Regular reviews of our security practices.
   

7. Data Sharing

We do not sell or rent personal data.
We may share with:

• Service providers (e.g., booking systems, payment processors) under confidentiality agreements.

• Regulators, insurers, or legal advisers where legally required.
   

8. International Transfers

If we transfer data outside the UK, we use UK-approved safeguards such as standard contractual clauses.
 

9. Data Retention

• Therapy records: Adults: Records are kept for 7 years after your last session (insurance requirement).
  Children under 18: Records are kept until the age of 25 (insurance requirement).

• Marketing data: kept until you withdraw consent.

• Technical website data: up to 12 months.
   

10. Your Rights

You can:

• Request access to your data.

• Ask us to correct inaccuracies.

• Request deletion (where legally possible).

• Restrict or object to certain processing.

• Withdraw consent at any time.

• Complain to the ICO: www.ico.org.uk.
   

11. Cookie Policy

Our website uses cookies to improve your experience.

What are cookies?
Cookies are small text files stored on your device when you visit a website. They help remember your preferences, improve site performance, and analyse usage.

Types of cookies we use:

• Essential cookies – required for the site to function (e.g., security, page navigation).

• Analytics cookies – help us understand visitor behaviour and improve our site.

• Functional cookies – remember your settings and preferences.

• Marketing cookies – used only if you consent, to deliver relevant adverts or content.
   

Managing cookies:
You can control cookies through your browser settings. Disabling cookies may affect website functionality.

12. Marketing

We only send marketing messages if you’ve opted in.
You can unsubscribe at any time via the link in our emails or by contacting us.

13. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with a new “last updated” date.

14. Contact Us

If you have any privacy or cookie questions, please contact:

Belief Dynamics Ltd

Email: melissa@beliefdynamics.co.uk

Phone: 07938 130 996

Address: 82c High Street, Harpenden, Hertfordshire, AL5 2SP